Careers

Work for an Industry Leader

Want to work for an industry leader across the security, wireless and telecommunications sector? Are you looking for a challenging yet rewarding position in a company that’s always on the move? Then a career at FCi might be a great fit for you.


careers

Our employees are the lifeblood of our business. They provide top notch customer service, and unmatched technical expertise. They are the point-of-contact for our valued customers, and the building blocks of the long-lasting relationships we have established over the years. Maintaining those principles as we grow is crucial to the ongoing success and continued growth of FCi as a market leader in Ottawa and the National Capital Region.

At FCi, we offer a dynamic team environment, competitive wages, benefits and a wide range of personal development opportunities.

If that sounds like the right environment for you, we’d like to hear from you. Send us an email at careers@fci.ca with your CV attached.

Current Openings:

 

We are hiring a Security Operations Manager

FCi is looking for a hands-on Operations Manager, your main focus is providing each customer with the best customer experience possible, in a fast-paced environment. This is an excellent opportunity for individuals possessing the right combination of commercial security service centre experience, leadership, passion and managerial skills. This hands-on role is integral to the smooth operation of our Security line of business.  You will work with the all the stakeholders & be involved in the entire process, you will be familiar with business process management, automated systems and monitoring quality assurance throughout the process. You are responsible for establishing priorities and providing guidance to the people at the core of our company operations who coordinate daily jobs.

The ideal candidate will have administrative experience and technical aptitude. Must be self-starter, team-oriented with a positive attitude and strong attention to detail.  Intermediate knowledge of MS Office Suite a must.  Experience in the commercial customer service industry is required and security industry experience is a strong asset.

Requirements:

  • 5+ years of management experience within or directly related to the customer service
  • Must be highly organized and communicative, especially in the development of action plans and to ensure accountability and follow-through
  • Ability to perform in a demanding, deadline-driven environment with rapidly changing priorities
  • Proficiency in Microsoft Office required
  • Ability to handle high volumes of inbound communications
  • Build a positive atmosphere by challenging others to achieve optimal business results
  • Develop contingency plans to cover critical situations

If that sounds like the right environment for you, we’d like to hear from you.

Forward your resume today to careers@fci.ca.

 

We are hiring a Security Operations Centre Administrator

FCi is looking for a mid-level account administrator/analyst preferably with experience in the security monitoring administration and/or telecom industry.

Position will be full-time, Monday to Friday from 8:30-5:00pm.

The ideal candidate will have administrative, security call centre experience and technical aptitude. Must be self-starter, team-oriented with positive attitude and strong attention to detail.  Intermediate knowledge of MS Office Suite a must.  Experience in the security, wireless and/or telecom industry a strong asset.  Familiarity with accounting software a definite asset.

At FCi, we offer a dynamic team environment, competitive wages, benefits and a wide range of personal development opportunities.

If that sounds like the right environment for you, we’d like to hear from you.

Forward your resume today to careers@fci.ca

 

We are hiring Commercial Security Technicians

The candidates being sought are entry level to senior security technicians. Full-time positions are available if you possess the following requirements:

  • 3 – 5 years experience regarding the installation & maintenance of commercial security systems and
  • Capable of providing installation of various security devices such as: contacts, window break, motion detectors, card readers, etc.;
  • Capable of programming alarm, access control systems, analogue & IP Systems;
  • Capable of installing basic video systems & digital cameras;
  • Capable of configuring & programming DVR units;
  • Capable of wiring access controller panels and
  • Knowledgeable to proficiently troubleshoot various security system service issues.

Forward your resume today to careers@fci.ca

 

We are hiring Telecommunications Technicians 

We are seeking to enhance our field services team, the candidates being sought are mid-level to senior level voice and data cabling technicians, with a minimum of five years’ experience. Full-time positions are available.

  • SECRET (Level II) and/or TOP SECRET Clearances are required.
  • FCi offers a dynamic team environment, competitive wages, benefits and personal development opportunities.

Forward your resume today to careers@fci.ca

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